HELLO! I’M JOEY COX
I’m thrilled you’re here. Please take a moment to explore my portfolio site, where you’ll find details on my background, experience, accomplishments, skills, and more. To learn more or connect on an opportunity, don’t hesitate to reach out.
As a natural born visionary, my passion has continuously driven me to expand my knowledge, experience, and relationships. With a strong background and diverse skill set, I’m confident in my technical skills, creative ideas and successful business solutions I bring to the table. Keep exploring my site to learn more information about me, and reach out directly with any questions.
Background & Expertise
IT DIRECTOR, CENTRAL OHIO PRIMARY CARE
June 2009 - August 2019
Responsible for the management, strategy, and execution of the IT infrastructure to support business needs. Direct oversight of technical projects in alignment with the business goals. Prepared financial budgets for both capital and operating expense in excess of $2 million. Established IT policies and systems to support the implementation of strategies set by upper management. Analyzed departmental and site needs for additional technology needs. Established strong vendor and partner relationships. Established security and compliance policies to support best practice standards in adherence to HIPAA, PCI and NIST controls. Lead team building exercises, continuous education, and assisted with career goal analysis to maintain a strong technical staff. Designed, implemented and maintained a high availability environment utilizing co-location datacenters. Coordinated semi-annual penetration and vulnerability tests, and executed delivery of remedies to any known issues. Performed annual risk assessments for HIPAA and PCI compliance.
SYSTEMS ADMIN, CENTRAL OHIO PRIMARY CARE
May 2006 - June 2009
Responsible for all aspects of the IT infrastructure including; desktops, laptops, wireless, networking, routers, load balancers, servers, storage, backups, security, email, web, printers, printer servers, remote desktop servers, critical applications, and offsite technical support. Supported around 2000 devices.
NETWORK ENGINEER, KIRCH GROUP TECHNOLOGIES
March 2005 - April 2006
Network, Server, Desktop and peripheral design, implementation and maintenance to include all aspects of Windows Server technologies, Exchange, Windows XP desktop software. Maintained around 50 different client network systems including various software platforms, upgrades,enterprise AV solutions, and networking.
NETWORK ENGINEER, RAREY-ROTH, INC.
July 1998 - January 2005
Responsibilities included Networking, Wireless, Servers, Desktops and peripherals design, implementation and maintenance to include all aspects of Windows Server technologies, Exchange, Windows 2000/2003, XP desktop software. Part of a team of Network Engineers who maintained around 100 different client network systems including various software platforms, data migrations, Citrix, enterprise AV solutions and networking, new server installs and upgrades, desktop image creation, and deployments.
What I’ve Learned
IT LEADERS - INNOVATIVE LEADERSHIP INSTITUTE
Central Ohio IT Leaders.org is a peer group that meets monthly to network, discuss ideas, learn from experienced speakers, and establish collaborative relationships with the goal of helping new generations of Columbus IT leaders to be better prepared to take their organizations to the next level.
Leadership training is provided by Maureen Metcalf and Mike Sayre of Innovative Leadership Institute, a firm dedicated to helping leaders evolve in their capacity to innovate, inspire, and achieve results in highly-competitive and rapidly-changing environments.
June 1998 - May 2000
OWEN'S COMMUNITY COLLEGE
Associate's Degree in Microcomputer Business Systems Technology. Degree is designed to prepare an individual to manage people, finances, understand the core technologies and utilize business workflow analysis to improve and innovate technology. Focused competencies included Accounting, Written and Oral Communication, Psychology, Economics, Networking, Systems and Programming.
Member of the National Honor Society
CERTIFIED INFORMATION SECURITY MANAGER (CISM)
Certified Information Security Manager (CISM) is a certification offered by ISACA, a nonprofit, independent association that advocates for professionals involved in information security, assurance, risk management and governance.
No matter the role or project, I’m confident in the skill set I bring to the table. Take a look below to learn more about my specific abilities, and feel free to get in touch if you’d like to learn more.
A Valuable Skill
I believe in an open office and continuous feedback model. Effective mentoring needs a continuous engagement between the manager and employee to ensure progress. One key element I have found to be highly successful is giving each member of my team a project in which they lead. Biweekly meetings to maintain corporate direction of the entire team, plus weekly status updates on project progress have proven very beneficial both in allowing members to be highly productive, and by not reducing their focused time to make progress on tasks.
During sit downs with each member of my staff, I get feedback on their interests in technologies they would like to learn more about and direct educational efforts towards those to improve their effectiveness for the business in the future.
Raising the Bar
Proven history of making sound justified decisions during critical issues or when future planning for the companies growth and business needs. With 20+ years experience in the IT Industry, I have a very strong understanding of technology as a whole and what outcomes can be expected from specific actions. Risk management is a key aspect of the decision making process, so awareness and expectations can be known ahead of time. My ability to analyze a situation and develop a quick solution has been a strong skill in my career.
IT is a fast-paced highly evolving space that requires constant attention to details, communication with vendors, and an understanding of the lifecycle of products and technologies. Being someone who consistently reads and stays ahead of the curve, I possess the skill to prepare the business for these changes while communicating the project scope and expectations of the process.
Be The General
Technology in itself is useless without purpose. Over the past 20+ years I have worked with businesses, leaders, and end users to understand workflows, common tasks, and how to identify and improve entire environments. Building strategies is something I enjoy doing as it is the primary driver of an organization and what capabilities all employees have to work with from a technology perspective. Over the years I have successfully planned dozens of large scale projects to prepare the business for the next big leap in collaboration, features, security, and the business' effectiveness. Through networking with my peers and my strong relationships with partners and vendors, I have learned to work as team among not only my company, but as an industry leader as well. This interaction allows me to assist my company in planning the best courses of action to meet the corporate goals.
In an industry that is growing fast and changing even faster, it is important to build a reputation for who you are. Through networking with peers, industry publications, social media, or taking part in community events, it is important people know what you mean to the industry you are in. Over the years I have spent a great deal of time learning technology, understanding how to apply it, and listening to the problems organizations across all verticals experience. Through open discussions, webinars, vendor hosted events, and larger venues such as CIO Tomorrow hosted in Columbus, Ohio, I have had the opportunities to build necessary relationships that will allow me the opportunity to apply positive change in the technology industry.
Thought leadership is an important part of the maturity of an industry as it takes experienced professionals to think outside the box and begin the process of change. Technology is a society that evolves continuously as each new micro technology or segment is introduced and accepted into the landscape. The issues that arise from such fast change is the inability to adapt and mature these changes quickly do to a lack of experts who are also "Thought Leaders". Over the years, I have made it a point to communicate inadequacies in solutions by maintaining strong relationships with the teams that support those products. By being a part of the change process, networking with key individuals, continuously submitting feature requests, or publicly asking the questions that matter in open forums, I have become a thought leader in the technology industry. Creative ideas are the fuel that is needed in technology. Being open minded and understanding what can be changed is just as important as standing up, writing an article, or networking with engineers who can make those ideas become a reality.
"Well done is better than well said"